Edinburgh's Christmas - Front of House Supervisor

Front of House Supervisor – Edinburgh’s Christmas

Fixed Term Contract: 12th November 2021 – 6th January 2022

Underbelly are looking for front of house supervisors for Edinburgh’s Christmas 2021.

Job Purpose

As a supervisor you will be supporting the FOH Manager by providing an excellent customer experience and ensuring the smooth running of all front of house operations. The role is wide ranging and may include supporting various rides and attractions by; managing queues, checking tickets, wrapping presents, keeping back of house areas tidy, answering queries from the general public, helping Santa by entertaining children waiting to meet him, providing support and care to the front of house staff under the guide of the FOH Manager and occasionally being the responsible person at our Santa Land or Santa’s Grotto.

 

Personal Specification

Previous experience in a Front of House role or customer facing position would be preferred. You must be a good team player, extremely friendly and able to stay calm and take ownership in sometimes busy and difficult situations. There’s no sitting at desks in this job so you must be happy to be on your feet for most of your shift, have a confident manner, big voice and be proactive in handling customer queries.

Terms

The rate of pay is £10.50/hr and shifts vary from day to day.  You should be able to work for the entire period.

About Underbelly

Underbelly is a UK based live entertainment company. Its festivals and events division produces a number of events annually, including Underbelly at the Edinburgh Festival Fringe, Underbelly Festival Cavendish Square, London Wonderground Earls Court, Edinburgh’s Christmas and Edinburgh’s Hogmanay on behalf of the City of Edinburgh Council, Christmas in Leicester Square and Trafalgar Square, and West End Live in Trafalgar Square on behalf of the Society of London Theatre and Westminster City Council.

Underbelly is committed to sustainability across its everyday operations. We are also an equal opportunities employer and welcome applications for all sectors of the community.

We regret that we will only be able to reply to shortlisted candidates.

To apply click here

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